ISO 9001

Program Presentation

Systems of quality management are mostly based on the international standard UNE EN ISO 9001 or business excellence models such as the European EFQM.

These systems are abandoning the earlier concept of assurance, that is, to always do everything the same (good or bad), incorporating continuous improvement and placing customer satisfaction and corporate profits as the primary objectives for the evolution of the company.

From a practical approach, the Specialization of ISO 9001 represents an ideal solution for those suppliers who have the need to implement a system of quality management, either from customer requests or by complying with the legal regulations in the sector.

Who is the programme for?

The proposed methodology and a clear and diverse curriculum makes the ISO 9001 Program designed for people without an academic degree who wish to receive training in this field, as well as towards degree holders and professionals who wish to broaden their professional opportunities.

Diploma

Diplomas will be issued by the university where the student is enrolled with the sponsorship of the Ibero-American University Foundation (FUNIBER).

Program Structure

The estimated length of the ISO 9001 program is of 100 hours (10 credits)1.

Regarding the distribution of time, it is established that:

  • Being a distance program and not subject to classroom attendance, a concrete start date is not established, so the student can enroll at any time, provided there are spaces available.
  • For academic reasons the program has a minimum duration of 1 month.
  • The maximum amount of time to finish this program is 10 months. In this time, the student must have successfully completed the corresponding evaluation.

The credit structure of the ISO 9001 program is shown in the following table:

  CREDITSa LENGTHb HOURS
Subjects 10 3 100

a. The number of credits may vary according to the university granting the degree.
b. Length in months.

Objectives

General Objective:

  • To lay the groundwork for the implementation of a Quality Management System in any type of business.

Specific objectives:

  • To become familiar with the phases that are followed in the implementation of a Quality Management System in business, from the moment that the commitment by management is made public, until the auditing and certification phases.
  • To learn to apply the theoretical and practical knowledge necessary to introduce and obtain the maximum performance from the Quality Management System, specifically those determined by the regulations of ISO 9001:2008.
  • To learn how to develop a Quality Management manual and a Procedures Manual.
  • To learn useful advice to successfully implement the Quality Management System and successfully pass the auditing.
  • To create a conscious commitment towards “continuous improvement” that the company acquires when implementing a Quality Management System.

Career Opportunities

Some of the career opportunities of the ISO 9001 Specialization are:

  • Responsible for the Quality Committee of the business for the institution of an ISO 9001 Quality Management System.
  • Consultant in topics referring to the ISO 9001.
  • Teaching.

Study Plan

The ISO 9001 Specialization is composed of a module with 1 subject and 1 practical case study related to the field.

The module allows for the learning and comprehension, of, in the first place, the theoretical, conceptual and historical fundamentals involved in the Quality Management of business and, in the second, their organizational, social and technological implementation.

The objective is to ensure that the students acquire a global view of business from a quality management point of view.

The chapters that make up the subject are shown in the following table:

  CHAPTERS
1 Quality Management Systems
2 ISO 9001:2008 norm discussed chapter to chapter
3 The day to day of the ISO 9001:2008 norm
4 Case Study

Management

  • Dr. Eduardo Garcia Villena. Doctor in Project Engineering: Environment, Safety, Quality and Communications from the Polytechnic University of Catalonia. Academic Director for the Environment Area at the Ibero-american University Foundation.
  • Dr. José Ulises Rodríguez Barboza. Doctor in Project Engineering from the Polytechnic University of Catalonia, Spain. Professor at the Peruvian University of Applied Sciences. Professor at the Ibero-american International University, FUNIBER.

Teaching staff and Authors

  • Dr. José María Redondo Vega. Associate Professor in the Department of Geography and Geology at the University of Leon.
  • Dr. Cristina Hidalgo González. Doctor in Quality Control. Business Administration from the University of Leon. Associate Professor in the Department of Applied Economics at the University of Leon.
  • Dr. Víctor Jiménez. Doctor in Project Engineering: Environment, Safety, Quality and Communications from the Polytechnic University of Catalonia. Professor at the Ibero-american International University.
  • Dr. Izel Marez. Doctor in Project Engineering: Environment, Safety, Quality and Communications from the Polytechnic University of Catalonia. Professor at the Ibero-american International University.
  • Dr. José Ulises Rodríguez Barboza. Doctor in Project Engineering from the Polytechnic University of Catalonia, Spain. Professor at the Peruvian University of Applied Sciences. FUNIBER professor.
  • Dr. Olga Capó Iturrieta. Doctor in Project Engineering: Environment, Quality and Prevention. Civil Industrial Engineer Head of Projects at the Institute of Agricultural Research (IAR), Chile.
  • Dr. (c) Lina Pulgarín Osorio. Doctorate in Projects from the Iberaoamerican International University (in process). Master in Integrated Management: Prevention, Environment and Quality from the Polytechnic University in Catalonia. Program Coordinator and FUNIBER professor.
  • Dr. (c) Carmen Lilí Rodríguez Velasco. Doctorate in Education from the Ibero-american International University (in process). Master in Occupational and Organizational Psychology from the University of Havana, Cuba. Academic Coordinator of the International Management Development Area, Business Organization and Human Resources and FUNIBER professor.
  • Dr. (c) Diego J. Kurtz. Doctorate in Engineering and Knowledge Management from the PPGEGC – UFSC (in process). Master in International Business – Weisbaden Business School, Germany. Researcher in the Core Management for Sustainability (www.ngs.ufsc.br) and Junior Researcher of the Dynamic SME Project (www.dynamic-sme.org). Program Coordinator and FUNIBER professor.
  • Dr. (c) Diana Patricia Cortés Díaz. Doctorate in Projects from the Ibero-american International University (in process). Master in Human Resources and Knowledge Management from the University of Leon, Spain. Consultant specializing in Labor Law and Social Security. Program Coordinator and FUNIBER professor.
  • Ms. María Eugenia Luna Borgaro. Master in Human Resources and Knowledge Management from the University of Leon, Spain. Expert on Human Resource Management and Management Skills. FUNIBER professor.

FUNIBER Training Scholarships

The Ibero-American University Foundation (FUNIBER) periodically delivers an economic baseline with extraordinary character for scholarships in FUNIBER Training.

To apply for it, you only need to send your application for a scholarship on the website’s main page with the required data, and the evaluation committee will examine the suitability of your candidature to be granted economic aid, in the form of a scholarship in FUNIBER Training.