Hotel Management

Program Presentation

Progress in Business Administration and Management has caused major changes in the various facets of business. Such changes affect both general administration strategies as well as specific operations, and have led to the redefinition of the job of management.

Organizations are increasingly abandoning the forms of management aimed at optimizing functions in favor of a systemic and integrated approach that provides improved system operations at a minimum cost. In this context, concepts such as marketing, logistics, quality, customer service, etc. form part of this new business culture in general, and more specifically hotel management.

Hotel Management must be developed according to a quality model, within a constant improvement process aimed at customer satisfaction. In this regard, the client is no longer a target of advertising campaigns and marketing, but is a source of strategic information about the quality of the product and service.

These changes have produced a more rigorous aspect of management, with a more complete and accurate methodological tool set for managing businesses. Similarly, all aspects of management have gained more prominence due to the importance of human resources in the development of projects.

Moreover, the increasing need to create companies and, of course, to lead them, keeping in mind the constant technical and scientific developments, has led many professionals to create their own businesses or to take charge without experience or sufficient knowledge.

The Specialization in Hotel Management explores these issues, that today are the reasons that have motivated the response of tourism agents, with emphasis on seven interrelated key issues:

  1. Administration and business management.
  2. Strategic management of human resources.
  3. Quality management in tourism businesses and destinations.
  4. Management techniques and organizational leadership.
  5. Integration of business management systems.
  6. Hotel Business Management.
  7. Food and Drinks Management.

Who is the programme for?

The proposed methodology and clear and diverse curriculum make the Specialization in Hotel Management designed for people without previous academic degrees who wish to receive training in this field, as well as graduates and professionals who want to expand their career opportunities.

Diploma

Diplomas will be awarded by the University where enrolled, with the patronage of the Iberoamerican University Foundation (FUNIBER).

Program Structure

The estimated length for completing the Hotel Management program is 410 hours (41 credits)1.

Regarding time distribution it states that:

  • Since it is a distance program and not subject to classes, a specific start date is not set so, the student can enroll at any time, provided there are spaces available.
  • For academic or educational reasons, the Program has a minimum duration of three months.
  • The maximum time available for the Program is nine months. During this time, the student must have completed all assessments relating to the subjects and in addition, in the case of Specialization, Post graduate or Expert, the Final Project. In the case of Graduates, exempt from the Final Project, the maximum length will be six months.

The credits structure for the Hotel Management program is compiled in the following table:

  CREDITSa LENGTHb HOURS
TOTAL 41 9 410
1st Part: Subjects 31 6 310
2nd Part: Final Project 10 3 100

a. The equivalent value of credits can differ according to the issuing university
b. Length in months

Objectives

General objectives:

  • To train comprehensive managers in acquiring a solid understanding of innovative management techniques and the development of managerial skills that increasingly represent a differentiating feature in successful businesses.

Specific objectives:

  • To provide students with a full understanding of the organization, structure and management of companies for tourist lodging.
  • To provide expertise and leadership skills to manage hotels in a responsible way.
  • To define, analyze, and develop lodging options, their management and operations processes in different areas.
  • To define, analyze, and develop marketing processes taking into account new technologies, communication and marketing techniques.
  • To encourage critical thinking and analytical skills regarding the particular problems of the tourism business.
  • To provide students with the skills necessary for the exercise of leadership in the areas of logistics and operations, economic, financial, marketing and human resource management, applied to the field of hotel and restaurant management.

Career Opportunities

These studies are aimed at people who wish to run a hotel or catering establishment or high-end restaurants as well as companies related to the hotel and tourism sector such as recreation centers or theme parks.

In general, graduates who complete the program are qualified to work in hotels and tourist accommodations, managing activities for lodgings (residences, senior centers, etc.), consultants for hotel projects, management of restaurant chains, entertainment center and theme park management, and hotel management and catering in either general or departmental management.

Study Plan

The Hotel Management program is made up of eleven subjects and a Final Project in the case of Specialization, Post graduate and Expert degrees.

  • 1ST PART: SUBJECTS

The first part teaches tourism management, from the theoretical, conceptual and historical foundations to the organization, social and technological implementation.

The goal is for students to gain an overview of the tourism sector, through the different related multidisciplinary topics.

Corresponding subjects and hours that make up the first part are shown in the following table:

  SUBJECTS HOURS
  TOTAL 310
1 Hotel Business Management 60
2 Food and beverage management 60
3 Management techniques and organizational leadership 30
4 e-Business and its Integration with Corporate Systems Management  50
5 Business Administration and Management 40
6 Strategic Human Resource management 30
7 Strategic Management of tourism companies and destinations 40

These subjects, despite being independent from each other, are structured according to a consistent pedagogical sequence that facilitates understanding from simple to increasing complexity. Each subject is divided into basic units or chapters, the content of which includes printed material to be studied in order to satisfactorily answer the tests.

  • 2ND PART: FINAL PROJECT

In the cases of Specialization, Post graduate or Expert degrees, the last phase of the program is devoted to the development of the Final Project, that can be done at the same time as the first part if the student prefers.

The Final Project must refer to some of the areas studied or related fields, both theoretical as well as applied.

2ND PART: FINAL PROJECT
Final Project

Management

  • Dr. María Jesús Sánchez Muñoz. Associate Professor in the Department of Geography and Geology at the University of Jaen.
  • Dr. Antonio Maya Frades. Doctor in Geography, Professor at the University of Leon, Spain.
  • Dr. Cristina Hidalgo González. Associate Professor in the Department of Applied Economics at the University of Leon.
  • Dr. Leonor Calvo Galván. Doctor in Biological Sciences. Professor at the University of Leon, Spain.
  • Dr. Marco Antonio Robledo Camacho. Associate Professor in the Department of Economics and Business at the University of the Balearic Islands.
  • Dr. Eugeni Aguiló Pérez. Professor in the Department of Applied Economics at the University of the Balearic Islands.
  • Dr. Xavier Elías Castells. Doctor in Industrial Engineering. Waste Market Director of Catalonia, Spain.
  • Dr. Alexandre Rivas. Doctor in Economics. Center for Environmental Sciences Director –Federal Amazon University, Brazil.
  • Dr. Rosalba Guerrero Aslla. Doctor in Metallurgy Engineering. Professor at the University of Piura, Peru.
  • Dr. Roberto M. Álvarez. Doctor in Project Engineering, from the Polytechnic University of Catalonia, Spain. Master in Project Management and Design, from the Milan Polytechnic, Italy. Professor at the University of Buenos Aires, Argentina. Director at the Iberoamerican University Foundation (FUNIBER) Argentina.
  • Dr. Oscar Arizpe Covarrubias. Head of the Ecology of Coastal Systems Laboratory. Full time Professor and C Associate Researcher, Head of the Laboratory at the Autonomous University of Southern Baja California.
  • Omar Gallardo. Mining Engineer. Professor at the University of Santiago, Chile.
  • Icela Márques de Rojas. Civil Engineer. Professor at the Technological University of Panama, Panama.
  • Professor Emilia Gámez Frías. Professor at the University of Guadalajara, Mexico.

Teaching staff and Authors

  • Dr. Eugeni Aguiló Pérez. Professor in the Department of Applied Economics at the University of the Balearic Islands.
  • Dr. Natividad Juaneda Sampol. Professor of Applied Economics at the University of the Balearic Islands.
  • Dr. María Pilar Rodríguez Fernández. Associate Professor in the Department of Economics and Statistics at the University of Leon.
  • Dr. María Jesús Sánchez Muñoz. Associate Professor in the Department of Geography and Geology at the University of Leon, Spain.
  • Dr. Antonio Maya Frades (EPD). Doctor in Geography. Professor at the University of Leon.
  • Dr. Alina Celi Frugoni. Doctor of Laws from the University of Alicante. Master in Administrative and Economic Law from the University of Montevideo. Postgraduate in Environmental Law from the Austral University of Buenos Aires.
  • Dr. David Barrera Gómez. Doctor in Engineering from the Polytechnic University of Catalonia and an MBA from the School of Industrial Engineering in Barcelona. Consultant for business, technology and business solutions. Professor at the Iberoamerican International University.
  • Dr. Marco Antonio Robledo Camacho. Associate Professor in the Department of Economics and Business at the University of the Balearic Islands.
  • Dr. Julio Batle Llorente. Associate Professor in the Department of Economics at the University of the Balearic Islands.
  • Dr. Ernesto Negrín Sosa. Doctor of Technical Sciences. Master in Production and Services Management. Expert Diploma in Tourism Management
  • Dr. Onofre Martorell Cunill. Associate Professor in the Department of Business Economics at the University of the Balearic Islands.
  • Dr. José Ulises Rodríguez Barboza. Doctor in Civil, Channels and Ports Engineering from the Polytechnic University of Catalonia. Professor at the Peruvian University of Applied Sciences. Professor at the Iberoamerican International University.
  • Dr. Alberto Jorge Acosta. Associate Professor in the School of Management and Administration, and the Polytechnic University of Catalonia. International Consultant.
  • Dr. Raúl Sardinha. Professor at the Piaget Institute, Portugal.
  • Dr. Cristina Hidalgo González. Doctor in Quality Control. Business Administration from the University of Leon. Associate Professor in the Department of Applied Economics at the University of Leon.
  • Dr. Eduardo García Villena. Doctor in Project Engineering: Environment, Safety, Quality and Communications, from the Polytechnic University of Catalonia. Academic Director of the Environment Area at the Iberoamerican University Foundation.
  • Dr. (c). Lina Pulgarín Osorio. Doctor in Project, from the Iberoamerican International University (in process). Master in Comprehensive Management: Prevention, Environment and Quality, from the Polytechnic University of Catalonia. Program Coordinator and Professor at FUNIBER.
  • Dr. (c). Saúl Domingo Soriano. Doctoral candidate at the University of Leon. Master in Business Management from the Catalan Institute of Technology in Barcelona. Master in Consulting and e-Business Information Technology from the University of Las Palmas in Gran Canaria, Spain. Final Master Project and Specializations Director, FUNIBER.
  • Dr. (c). Giani Kurtz Alegría. Doctorate in Projects, from the Iberoamerican International University (in process). Master in Information Sciences from the Federal University of Santa Catarina, Brazil. Specialization in Tourism and Environmental Educational from the University of Leon, Spain. Coordinator of the Master in Tourism Management and Consulting Program and its Specializations.
  • Dr. (c). Carmen Lilí Rodríguez Velasco. Doctorate in Education, from the Iberoamerican International University (in process). Master in Occupational and Organizational Psychology from the University of Havana, Cuba. Academic Coordinator of the International Management Development, Business Organization and Human Resources and Professor at FUNIBER.
  • Dr. (c) Gabriela Larrea Madinyá. Doctorate in Projects, from the Iberoamerican International University (in process). Master in Strategic Management from the Polytechnic University of Catalonia. Expert in marketing communication strategies and applying new technologies.
  • Dr. (c). Diego J. Kurtz. Doctorate in Engineering and Knowledge Management by PPGEGC – UFSC (in process). Master in International Business - Wiesbaden Business School, Germany. Researcher in the Core Management for Sustainability (www.ngs.ufs.bre) and Junior Researcher of the Dynamic SME Project (www.dynamic-sme.org). Program Coordinator and Professor at FUNIBER.
  • Dr. (c). Diana Patricia Cortés Díaz. Doctorate in Projects, from the Iberoamerican International University (in process). Master in Human Resources and Knowledge Management from the University of Leon, Spain. Specialized Consultant in Labor Laws and Social Security. Program Coordinator and Professor at FUNIBER.
  • María Eugenia Luna Borgaro. Master in Human Resources and Knowledge Management from the University of Leon, Spain. Expert in Human Resource Management and Management Skills. Professor at FUNIBER.
  • Pedro Chávez Chiclayo. Computer and Systems Engineer from the Trujillo Antenor Orrego University (Peru). Master in Computer Science from the State University of Campinas in Sao Paulo (Brazil).
  • Carolina Navarro López. Laboratory Coordinator for Tourism Research and Documentation from the University of the Balearic Islands.

FUNIBER Training Scholarships

The Ibero-American University Foundation (FUNIBER) periodically delivers an economic baseline with extraordinary character for scholarships in FUNIBER Training.

To apply for it, you only need to send your application for a scholarship on the website’s main page with the required data, and the evaluation committee will examine the suitability of your candidature to be granted economic aid, in the form of a scholarship in FUNIBER Training.